Preorders: Online delivery and pick up orders must be paid in full when your order is processed.
In-Store Preorders: Preorders can be placed in person at Nakama toys (2504 N California Ave. Chicago, IL 60647). We will notify you when your order arrives. Payment is not required until pickup. For in person preorders, please know your items full name and toy line (ex. Figma, SH Figuarts, gunpla etc.) of the item.
FYI: Releases of preorder items can be delayed or moved up. Wholesalers occasionally put restrictions on the number of preorders for extremely popular items, in which case we would be unable to deliver the items to every customer. Sales prices and specifications can differ from those initially planned. If production is cancelled we will provide a full refund.
If you do not pickup or cancel a preorder we will charge the full amount or cancel your preorder upon placement. Thank you for understanding. This includes online and in store.
